The Google Play Store has implemented a requirement for Bonvenu Bank to provide our customers with the ability to request removal of their digital banking profile accounts and any associated data. This requirement is one of many compliance updates from Google and Apple related to user privacy and data safety.
Before deleting your digital banking profile, ensure you have backed up any important data associated with it. Once the account is deleted, data retrieval may not be possible.
If you would like to request the removal of your digital banking account, please contact customer support at (888) 861-0515 OR simply send and email request to [email protected]. If requesting via email please type “Remove App Account” in the subject line of your email and provide us with a good phone number to reach you. One of our representatives will be in touch with you to confirm the request is valid and initiate the process.
Keep in mind that deleting your account from our app will revoke your access to the app’s services and functionalities. Deleting your Online Access is irreversible. While not intended to be an exhaustive list, the following actions will occur upon file deletion:
If you should have any questions, please give us a call at (888) 861-0515 or come by any of our locations and we will be happy to assist you.
Bonvenu Bank is a full-service financial institution with branches in Bossier City, Baton Rouge, Shreveport, Metairie, Mansfield and other Louisiana locations.
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Ameriprise.com is not owned or operated by Bonvenu Bank and has its own privacy policy and terms of use. We encourage you to read through the privacy policy and terms of use and familiarize yourself with the ameriprise.com site before opening an account or completing a transaction. Bonvenu Bank is not responsible for the availability or content of information on ameriprise.com and Bonvenu Bank does not represent either Ameriprise Financial, Inc. or you, should you open an account or enter into a transaction.
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| NOT FDIC INSURED OR NCUA INSURED | NO FINANCIAL INSTITUTION GUARANTEE | MAY LOSE VALUE |
Ameriprise Financial Services, LLC is not an FDIC insured bank; FDIC insurance only covers the insolvency of FDIC-insured banks.